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4 Unexpected Benefits of Managed IT
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Konica Minolta has awarded Gobin’s Inc., an ACP subsidiary, with their esteemed Pro-Tech service award for the 34th straight year. The “Pro-Tech Standard” lists five areas of excellence that independent technology dealers must exemplify to be considered for the award: Technical Expertise, Inventory Control, Dispatch Systems, Management Skills, and Customer Satisfaction.
Konica Minolta describes the Pro-Tech service standard as “challenging - and the evaluation practice is rigorous and far-reaching”. Customer support and satisfaction are the values that the business & industrial technology manufacturer says they hold in the highest regard.
“We are proud to be a part of the rich history of Konica Minolta and honored to be your trusted service provider”, said Gene Velasquez, Director of Service & Solutions at Gobin’s. “Our team of dedicated service professionals has reached this high level of customer service and satisfaction every year that the program has been out - a whopping 34 years.”
Based in Pueblo, Colorado, and family-owned and operated for over 50 years, Gobin’s has been known for its consistently high standards of customer support, community service, and expertise in all of their involvements. Although ACP acquired Gobin’s in 2022, Gobin’s has every intention of staying true to these values that have brought them such success in the Southern Colorado community and beyond.
